Frequently Asked Questions
Find answers to common questions about Fraud Verification Hub Kenya
General Questions
Fraud Verification Hub Kenya is a comprehensive platform that helps Kenyans verify
suspicious phone numbers, websites, paybills, bank accounts, and other potential fraud
sources. We provide instant verification, fraud reporting, legal support, and a public
database of verified fraud cases.
Yes! Basic verification and fraud reporting are completely free. Some premium services
like detailed PDF reports and direct lawyer consultations may have associated fees. API
access for businesses is available through paid plans.
All fraud reports submitted to our platform are reviewed and verified by our admin team
before being published. We use a risk assessment system based on the number and severity
of reports. While we strive for accuracy, we encourage users to conduct their own due
diligence as well.
Verification Questions
Simply go to the "Verify Now" page, select "Phone" from the tabs, enter the phone number
in the format 254XXXXXXXXX (without the + symbol), and click "Verify". You'll instantly
see if the number has been reported for fraud and its risk level.
You can verify: Phone Numbers, Websites/URLs, M-Pesa Paybills, Bank Accounts, Social
Media Accounts, Job Portals, and Email Addresses. Each type has specific verification
criteria and risk assessment.
- Low Risk: 1-2 reports, minimal concern
- Medium Risk: 3-5 reports, proceed with caution
- High Risk: 6-10 reports, high likelihood of fraud
- Severe Risk: 10+ reports, confirmed fraud patterns
Reporting Fraud
Click "Report Fraud" in the navigation menu, fill out the form with details about the
fraud incident, upload any evidence you have (screenshots, messages, etc.), and submit.
Your report will be reviewed by our team within 24-48 hours.
Yes, registration is required to submit fraud reports. This helps us verify the
authenticity of reports and allows you to track your submissions. Registration is free
and takes less than a minute.
Your report goes through our verification process where our admin team reviews the
evidence and details. If approved, it's added to our public database. You'll receive an
email notification about the status. If you requested lawyer assistance, we'll match you
with a specialized lawyer who will contact you.
Legal Services
When you report fraud and request legal assistance, our system automatically matches you
with lawyers specialized in that type of fraud (e.g., cybercrime lawyers for online
scams, financial lawyers for M-Pesa fraud). The lawyer reviews your case and contacts
you if they can help.
Yes! All lawyers on our platform must submit their LSK (Law Society of Kenya)
registration number and credentials. Our admin team verifies their credentials before
activating their accounts. You can see each lawyer's specialization and license number
on their profile.
Legal fees are negotiated directly between you and the lawyer. Each lawyer sets their
own rates. Initial consultations are often free or at a reduced rate. We recommend
discussing fees upfront before engaging a lawyer's services.
API & Technical
Yes! We provide a REST API that allows businesses to integrate fraud verification into
their own systems. Contact us at admin@fraudke.com for pricing and documentation. API
keys are available through the admin dashboard for approved partners.
Absolutely. We use industry-standard encryption (HTTPS/SSL), secure password hashing,
and follow best practices for data protection. Personal information is never shared
without consent. Read our Privacy Policy for full details.
Still have questions?
Contact our support team and we'll be happy to help!