Terms of Service - Fraud Verification Hub Kenya

1. Acceptance of Terms

By accessing and using Fraud Verification Hub Kenya ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Fraud Verification Hub Kenya provides a platform for:

Verifying suspicious phone numbers, websites, paybills, and accounts
Reporting fraud incidents
Accessing a database of verified fraud reports
Connecting with legal professionals for fraud-related cases
Third-party API access for fraud verification

3. User Responsibilities

Users agree to:

Provide accurate and truthful information when reporting fraud
Not submit false or malicious reports
Maintain the confidentiality of their account credentials
Not use the Service for illegal purposes
Respect intellectual property rights
Not attempt to hack, disrupt, or compromise the Service

4. Fraud Reports

Submission: Users may submit fraud reports with supporting evidence. All reports are subject to verification by our admin team.

Accuracy: While we verify reports, we cannot guarantee 100% accuracy. Users should conduct their own due diligence.

Liability: False reports may result in account suspension and potential legal action.

5. Legal Services

Fraud Verification Hub Kenya connects users with independent lawyers. We do not:

Employ the lawyers or control their actions
Guarantee case outcomes
Set or control legal fees
Provide legal advice directly

Legal fees are negotiated between users and lawyers independently.

6. API Usage

API access is subject to:

Rate limits as defined in your plan
Usage fees for commercial applications
API key confidentiality requirements
Compliance with technical documentation

7. Payments and Refunds

For paid services (PDF reports, premium API access):

Payments are processed via M-Pesa
Refunds are considered on a case-by-case basis
Service interruptions do not automatically qualify for refunds

8. Intellectual Property

All content, design, logos, and software are owned by Fraud Verification Hub Kenya. Users may not:

Copy or redistribute our content without permission
Reverse engineer our systems
Use our branding without authorization

9. Limitation of Liability

Fraud Verification Hub Kenya is provided "as is" without warranties. We are not liable for:

Financial losses resulting from fraud
Accuracy of third-party submitted reports
Actions or inactions of lawyers on the platform
Service interruptions or data loss
Consequential or indirect damages

10. Account Termination

We reserve the right to suspend or terminate accounts that:

Violate these Terms of Service
Submit false reports
Engage in abusive behavior
Attempt to compromise the Service

11. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

12. Governing Law

These Terms are governed by the laws of Kenya. Disputes shall be resolved in Kenyan courts.

13. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of significant changes via email or platform announcement.

14. Contact

For questions about these Terms, contact us at:

admin@fraudke.com
+254 108 437 475